Privacy Policy

Microphone is operated by GEISTS, LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you use Microphone through SMS, iMessage, WhatsApp, microphone.computer, and related services — including AI agents that research markets, draft outreach, run paid tests, and send you updates in chat.

Information you provide

• Phone number and messaging channel — To verify you, deliver texts, and continue conversations on SMS, iMessage, or WhatsApp.
• Message content — What you send us (ideas, budgets, approvals, feedback) and agent replies we send back.
• Name, email, and business details — When you share them for research, outreach, landing pages, or support.
• Payment and wallet activity — Amounts you fund, subscriptions, and receipts processed through our payment provider (we do not store full card numbers).
• Test and campaign data — Hypotheses, creatives, targeting, spend, and performance from experiments you authorize.
• Attribution setup — Destination URLs, Meta Pixel IDs you provide, and events from tracking we host or you install on your site.
• Email inbox activity — When you use outreach, replies from leads and messages you send through your Microphone inbox.
• Support requests — To respond to inquiries and troubleshoot issues.

Automatically collected

• Message delivery metadata (timestamps, carrier or channel type, delivery status)
• Usage of signed web links (research reports, inbox, tracking setup pages)
• IP address and browser metadata on hosted pages and the web inbox
• Site events from Microphone tracking snippets on pages we host or you configure
• Product analytics to operate and improve the service — not used to sell your data

• Provide, secure, maintain, and improve Microphone and your conversational agents
• Run market research, generate hypotheses, creatives, and outreach on your instructions
• Execute paid ad tests and other channel tests you fund and approve
• Send progress updates, insights, payment links, and operational messages by text or WhatsApp
• Operate hosted landing pages, waitlists, and measurement for your tests
• Process wallet top-ups, subscriptions, and refunds
• Detect fraud, abuse, and security issues; comply with legal obligations

• Performance of a contract with you
• Your consent for optional integrations and social agent authorization
• Our legitimate interests in operating and improving the service
• Compliance with legal obligations

We may share information with:

• Messaging providers that deliver SMS, iMessage, and WhatsApp on our behalf
• Payment processors for wallet funding and subscriptions
• Ad platforms (e.g. Meta) when you authorize us to create or run campaigns for your test
• Email and outreach providers when you authorize outbound or reply handling
• AI, video, research, and infrastructure vendors under contractual restrictions
• Authorities when required by law or legal process
• Successors in a business transfer, with notice where required

Microphone works with third-party services to deliver messages, ads, email, and AI outputs. We share only what is needed for the feature you use. AI providers receive prompts and content required to generate responses for your account. Ad and email partners receive data required to run campaigns or threads you approve.

• Encryption in transit for all network communications
• Access controls, authentication, and role-based permissions
• Logging, monitoring, and abuse detection
• Incident response procedures

• Phone number and conversation history while you use Microphone and for a limited period afterward
• Test, wallet, and campaign records as needed for billing, refunds, and your history
• Hosted page and tracking events for the life of the test and standard analytics retention
• Support and security logs as needed for troubleshooting and compliance

Depending on your location, you may have rights to access, correct, delete, export, or restrict processing of your data, and to opt out of marketing.

Contact hello@microphone.computer to exercise these rights.

Microphone and our service providers may process information in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Microphone is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children.

We may update this policy from time to time. Material changes will be communicated by email or in the product. The date at the top shows when this policy was last revised.